Returns & Exchanges

Our returns process is curated with the utmost precision, ensuring that your experience remains as aesthetically pleasing as our products. We offer a 30-day window for returns of items in pristine, unused condition, packaged within their original symmetrical containers.

Return Process

• 1.
  Notification of Intent

  Please compose a brief electronic correspondence to our concierge team to formally initiate your request and receive a unique authorization code.

• 2.
  Careful Repackaging

  Secure the item within its original box, ensuring all labels are aligned and the structural integrity of the parcel is maintained for its journey.

• 3.
  The Transit Phase

  Affix the provided prepaid shipping label to the exterior and dispatch the parcel via our designated courier service from your local station.

• 4.
  Verification & Refund

  Upon arrival at our archives, our specialists will perform a meticulous inspection before issuing a full refund to your original method of payment.